Shipping

Sén Natural proudly serves customers worldwide* from our headquarters in Singapore.

Destination Shipping time  Shipping Fee**
Singapore  1-4 working days S$5 
Singapore  1-4 working days  Free for orders above S$30 
Worldwide  7-14 working days Calculated at checkout 
Worldwide  7-14 working days  Free for orders above S$250


Deliveries within Singapore: 
We know you’d like your Sén Natural product delivered to you as soon as possible. We want that too! To avoid long waiting times, we ship your order almost immediately and depending on your chosen method, it will take between 1-4 working days for your delivery to reach you. Singapore deliveries are managed by our delivery partner SingPost using standard door-step delivery. You will receive an email from our online shop notifying you that the parcel is on the way including your tracking information.  

Wordwide Shipping:
We are happy to offer worldwide shipping to our customers outside Singapore. These shipments are handled by DHL and will take between 7-14 working days to arrive.  The shipping fee is calculated based on the destination and the weight of the parcel. 

Customs and Duties: 
Please be aware that shipping charges do not include import taxes, duties, or customs fees. All applicable taxes and duties are the responsibility of the recipient, and must be paid to the carrier before goods can be released to you. Contact the customs office in your destination country for information about any applicable duties or taxes. Failure to pay for taxes and duties will result in the parcel being returned to Singapore, in which case you will receive a refund from Sén Natural, less the cost of the outbound shipment, and the return cost of shipment to Singapore.

Other questions about shipping? Just drop us a message:
Email: admin@brand-nation.com
Contact form: click here

*Inspection of products is subject to custom’s and authority’s approval according to country specifics, hence we cannot guarantee 100% delivery but we have not encountered any failed delivery so far.

**Please be aware that shipping charges do not include import taxes, duties, or customs fees.